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VCEP Custom Earphones
Custom-fit earphones that stay put, feel great, and deliver crystal-clear sound. Built for all-day comfort and immersive listening without distractions.
New or returning? • Here’s how to order ▾
If you’ve ordered from us in the last 5 years, go ahead and place your order — we have your impressions on file. 🤩
If you're new, you can place your order now - then we'll just need to get impressions (casts) of your ears:
- ◦ In the Lower Mainland? Book impressions with our hearing professionals for no charge.
- ◦ Out of town? We’ll help you find a clinic for ear impressions after you order.
- ◦ Prefer to come in first? Book a time and come in for no charge. Check out the earplugs and ask questions before deciding.
VCEP Custom Earphones ship in 4 weeks from when we get your impressions. Shipping charges applied at checkout.
We ship all products worldwide.
We will modify or remake an earphone within 90 days if it does not fit correctly, is uncomfortable, if we made a manufacturing error.
We will repair or remake an earmold within 3 years if it breaks, cracks, or splits, due to manufacturing defect, or material failure. The following are not covered under the 3-Year Earmold Material Warranty: Style changes, material changes, colour changes, lost earmolds, fit issues, cords, anchors, filters, drivers, or cables.
We will repair/replace electronics including drivers or radio accessories within 2 years due to defects or component failure. The following are not included under the 2-Year Electronics Warranty: Earphone and Monitor cables, filters, water, moisture, or wax damage.

How to Order
Every pair of VCEP custom earphones starts with impressions (casts) of your ears.
We use a unique process to get the fit just right.
Start your way
You have two easy options:
1) Order online now and we’ll guide you to the next step of getting your ear impressions or...
2) Book a free in-person visit to try a demo, ask questions, and then decide if you want to place your order on person.

You have two easy options:
1) Order online now and we’ll guide you to the next step of getting your ear impressions or...
2) Book a free in-person visit to try a demo, ask questions, and then decide if you want to place your order on person.

Get your ear impressions done
If you’re local, you’ll book a FREE appointment at our Surrey or Burnaby clinic. KIds and adults welcome!
*All local ear impressions are performed by a licensed Hearing Professional (included for FREE with all custom earplug purchases from us.)
If you’re out of town, we can help you find a nearby hearing clinic or audiologist.

We custom-build and ship to you
Once we have your impressions, we build your earplugs and ship to you in 2–3 weeks.
Shipping is fast across Canada and internationally.
We’ll send tracking info and offer ongoing support.




Made for Music Lovers
The Ultimate earphones for music lovers - designed for maximum comfort and sound quality, so you can enjoy the show or rock out, and keep your hearing intact for the long haul.

We assess how jaw movement affects the shape of your ear canals - when you sing, shout, or even talk, your ears move too. That’s why we use a bite block to hold your jaw in the right position while we take your impressions. It ensures your earphones stay sealed and secure - whether you're singing on stage or wearing them under your helmet.

We are licensed hearing professionals who work with ears every day focusing on creating the best hearing protection. That focus means your earphones are crafted to fit perfectly while blocking dangerous sound levels without killing the music. Precision fit, acoustic balance, real protection.

VCEP custom earphones are made from medical-grade Biopor® silicone that promises long-term comfort with day-to-day toughness. Soft enough to forget they’re in, but strong enough to hold their shape through years of gigs, rehearsals, weekend festivals, or long rides. Easy to clean, built to last.
We assess how jaw movement affects the shape of your ear canals - when you sing, shout, or even talk, your ears move too. That’s why we use a bite block to hold your jaw in the right position while we take your impressions. It ensures your earphones stay sealed and secure - whether you're singing on stage or wearing them under your helmet.
We are licensed hearing professionals who work with ears every day focusing on creating the best hearing protection. That focus means your earphones are crafted to fit perfectly while blocking dangerous sound levels without killing the music. Precision fit, acoustic balance, real protection.
VCEP custom earphones are made from medical-grade Biopor® silicone that promises long-term comfort with day-to-day toughness. Soft enough to forget they’re in, but strong enough to hold their shape through years of gigs, rehearsals, weekend festivals, or long rides. Easy to clean, built to last.


