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Engagers – Custom Earplugs for Sound Sensitivity and Everyday Relief
When sound is too much, these take the edge off—so you can stay connected without feeling overwhelmed.
New or returning? • Here’s how to order ▾
If you’ve ordered from us in the past 4 years, go ahead and place your order — we have your impressions on file. 🤩
If you're new, you can place your order now - then we'll just need to get impressions (casts) of your ears:
- ◦ In the Lower Mainland? Book impressions with our hearing professionals for no charge.
- ◦ Out of town? We’ll help you find a clinic for ear impressions after you order.
- ◦ Prefer to come in first? Book a time and come in for no charge. Check out the earplugs and ask questions before deciding.
All Earplugs Ship FREE in CanadaAll earplugs ship within 3 weeks once we have your impressions. Audio products ship in 4 weeks and will incur shipping charges.
We ship all products worldwide.
We stand behind the fit of all our custom earplugs. If anything feels off within the first year, we'll fix or replace them at no cost. Your satisfaction is fully guaranteed, so you can rest easy knowing we’ve got you covered.
Your earplugs are built to last. If they crack, tear, or fail due to material or manufacturing issues within 3 years, we’ll replace them — no questions asked.
We stand behind all of our custom earplugs. If anything feels off, just reach out. We’ll quickly make adjustments to ensure they’re the perfect fit for you. If you’re still not satisfied after that, we’ll gladly refund your purchase within 30 days - no hassle, no fine print.
If you lose your earplugs within 1 year of purchase, we’ll remake them once at 40% off the current product price.
We get it - they’re small, they’re valuable, and life happens. That’s why we offer a safety net most companies don’t.
Just one thing to be clear about:
While we do have your ear impressions on file, that’s only a small part of the process.
Remaking a pair still requires the same high-quality materials, skilled labor, and full production time as your original set. It’s not a quick copy-and-paste.
Our Safety Net policy gives you one-time discounted protection — just in case life throws a curveball.
No hassle, no judgment. Just a fair way to keep you protected.
Reduce noise for clarity, calm, and connection
Quiet Relief for a Noisy World
If loud places leave you feeling drained, anxious, or shut down, Engagers are made for you. These custom-molded earplugs gently reduce harsh sound without blocking out the world -so you can focus, socialize, and go about your day without feeling overwhelmed.
How to Order
Every pair of custom earplugs starts with impressions (casts) of your ears.
We use a unique process to get the fit just right.
If you’ve ordered in the past five years, we already have your impressions on file.
Start your way
You have two easy options:
1) Order online now and we’ll guide you to the next step of getting your ear impressions or...
2) Book a free in-person visit to try a demo, ask questions, and then decide if you want to place your order on person.
You have two easy options:
1) Order online now and we’ll guide you to the next step of getting your ear impressions or...
2) Book a free in-person visit to try a demo, ask questions, and then decide if you want to place your order on person.
Get your ear impressions done
If you’re local, you’ll book a FREE appointment at our Surrey or Burnaby clinic. KIds and adults welcome!
*All local ear impressions are performed by a licensed Hearing Professional (included for FREE with all custom earplug purchases from us.)
If you’re out of town, we can help you find a nearby hearing clinic or audiologist.
We custom-build and ship to you
Once we have your impressions, we build your earplugs and ship to you in 2–3 weeks.
Shipping is fast across Canada and internationally.
We’ll send tracking info and offer ongoing support.
Designed for Calm and Clarity
Soft, Comfortable Canal Tip
Custom-fitted to your ears for a secure fit that stays put—no pressure, no slipping, no constant adjusting. Just all-day comfort you don’t have to think about.
Subtle, Low-Profile Design
Discreet and lightweight—no bulky pieces sticking out. Just a smooth, barely-there look and feel.
Soft Sound Filter
Everyone’s sensitivity is different. Whether you need to take the edge off or block more sound to feel calm, we’ll make sure the filter you get is the right one for you. Just tell us what feels best—we’ll handle the rest.
Right Ear Dot
The dot on the right earplug ensures you can easily identify the correct earplug, even in low light. No more confusion, just a quick and hassle-free fit.
What's included
- 1 pair of Engagers earplugs
(includes 1 set of filters installed) - Premium zipper pouch
- Cleaning/wax removal tool
- Care instructions and support guide
- Unlimited friendly support
- 3-year warranty
Reduce noise for clarity, calm, and connection
For Trauma Recovery, Sound Sensitivity, & Everyday Overwhelm
If loud places leave you feeling drained, anxious, or shut down, Engagers are designed for you.
These custom-molded earplugs gently reduce harsh sound without blocking out the world - so you can focus, socialize, and go about your day without feeling overwhelmed.
We get it - earplugs can be a pain.
Most earplugs weren’t made for what you’re dealing with. They hurt. They slip. They don’t help.
Engagers are different—custom-fit for comfort and tuned to soften the noise that wears you down, so your world feels calmer, quieter, and easier to handle.
Made for Sensitive Ears
Engagers aren’t just custom—they’re crafted with care for people who need something gentler. From your unique ear shape and jaw movement to the softness of your skin, every detail is taken into account. Here’s how.
Tailored Ear Impressions
Our gentle impression process captures not just the shape of your ears, but how they move, flex, and sit throughout the day. It’s the first step in creating a plug that feels soft, stays in place, and disappears once it’s in.
Soft, discreet, and built for real-life comfort—no pressure points, no slipping, no irritation. It’s the little things that make the biggest difference.
Handcrafted by Earplug Experts
We’re licensed hearing professionals who work with ears every day—especially those with unique needs. Your Engagers are made for a precision fit and gentle sound balance, with support at every step to make sure you get exactly what works for you.
Comfort, clarity, and real relief—built just for you.
Durable Medical-Grade Silicone
Engagers are made from medical-grade Biopore™ silicone that promises long-term comfort with day-to-day toughness. Soft enough to forget they’re in, but strong enough to hold their shape through years of real life - whether that’s getting back to work, managing busy spaces, or just feeling comfortable being social again.
Soft Sound Filter
Our soft sound filters are designed to take the edge off without shutting you out. They block harsh, overwhelming noise while letting speech and everyday sounds come through clearly - so you can stay calm, focused, and connected, even in busy or noisy places.
No pressure, no “plugged-up” feeling—just natural, breathable quiet.
Tailored Ear Impressions
Our gentle impression process captures not just the shape of your ears, but how they move, flex, and sit throughout the day. It’s the first step in creating a plug that feels soft, stays in place, and disappears once it’s in.
Soft, discreet, and built for real-life comfort—no pressure points, no slipping, no irritation. It’s the little things that make the biggest difference.
Handcrafted by Earplug Experts
We’re licensed hearing professionals who work with ears every day—especially those with unique needs. Your Engagers are made for a precision fit and gentle sound balance, with support at every step to make sure you get exactly what works for you.
Comfort, clarity, and real relief—built just for you.
Durable Medical-Grade Silicone
Engagers are made from medical-grade Biopore™ silicone that promises long-term comfort with day-to-day toughness. Soft enough to forget they’re in, but strong enough to hold their shape through years of real life - whether that’s getting back to work, managing busy spaces, or just feeling comfortable being social again.
Soft Sound Filter
Our soft sound filters are designed to take the edge off without shutting you out. They block harsh, overwhelming noise while letting speech and everyday sounds come through clearly - so you can stay calm, focused, and connected, even in busy or noisy places.
No pressure, no “plugged-up” feeling—just natural, breathable quiet.
79+ reviews on Google from our clients
My mom got her ear plugs from this company. Not only the quality of earplugs are top-notch; people are very professional and client-centred. 100% recommend.
My experience from the fitting process to delivery was professional and seamless. Equally as important, the product fit well and work as promised.
Very positive experience here. The fitting was professional and personalized. Time was taken to understand my specific requirements, and to find the best solution. The fitting was done professionally and safely. Delivery was on time and the final product was as advertised. Very pleased overall.
I was in a serious motorcycle accident 3 years ago, sustaining a traumatic brain injury. I really struggle with noise. My husband found Jamie and he has changed my life. I am now able to enjoy a dinner out with my family, something I would have to suffer through or would have to miss out on.
Got two sets of ear plugs from Vancouver Custom Ear Plugs and they both work great! Excellent service and quality.
I highly recommend Jamie and the team at Vancouver Custom Ear Plugs. These are by far the best ear plugs I've ever had, and their service is unmatchable. Worth every penny:)
Our professional-grade hearing protectors are designed to be suitable for industrial occupational use, with the added versatility to support everyday needs like sleeping, motorsports, sports, music, and more.
FAQ
Are custom earplugs for sensitivity covered by my health insurance?
Some insurance plans do cover custom hearing protection, especially if they explicitly list it or offer a Health Spending Account. We’ve also seen success with reimbursement under extended benefits.
That said, most insurance coverage for “audiology” is focused on hearing aids, which are classified as medical devices. Custom earplugs aren’t typically considered medical devices and may not be covered under standard audiology services.
We don’t offer direct billing, but we can provide an itemized receipt listing them as “Custom Hearing Protection,” along with our license number from the College of Speech and Hearing Health Professionals of BC — which may help with your claim.
How long will it take to receive my order?
Once we have your ear impressions, your earplugs will ship within three weeks. After shipping, delivery typically takes 1-3 days for local orders in the BC Lower Mainland, a bit longer for orders across Canada, and longer for international orders depending on your location.
How are the custom-fit products shipped?
All earplugs are shipped via Canada Post for Canadian orders and UPS for international orders.
If Canada Post is on strike, we use UPS. They will arrive in a 6 x 6 silver bubble mailer which should fit in your mailbox.
I placed my order. What's next?
If we already have your ear impressions on file, nothing else is required. You’ll receive an email with your tracking number once your order ships. If we don’t have your impressions, local customers will need to book a free appointment with us for ear impressions. Out-of-town customers will need to get impressions from an audiologist or hearing clinic using our impressions guide. We’ll help you find an audiologist if needed.
Will they make my ears itch or push wax deeper?
No. All of our earplugs are crafted from ultra-soft, medical-grade silicone that’s hypoallergenic, breathable, and designed for long-term comfort without irritation.
What's included with my order?
Your order includes a set of Engagers custom earplugs with one set of filters (chosen by you), a small zipper pouch, a cleaning tool, and ear balm to help you get them in during the first use.
Can I make a change to my order?
Changes can usually be made within a few days of your order. Please contact us ASAP if you need to make changes, and double-check your shipping address.
Does it hurt to get ear impressions?
Not at all. The process is quick, painless, and safe — just a soft molding material placed gently in your ear canal for a few minutes. It's also a great opportunity to demonstrate how much sound you can expect to be blocked with your finished earplugs.
Question
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Can I order outside of Canada?
Yes! We ship worldwide, and we have clients across the globe.
Where do I go for ear impressions?
If you’re local, you can book a free appointment with us to take your impressions.
Out-of-town customers, Please visit a local audiologist or hearing clinic to have your ear impressions taken.
Download and bring this guide with you to ensure they’re done to our high standard.
If you need help finding a clinic, we’re happy to assist.
How much should I expect to pay for ear impressions at another Audiologist?
We include your ear impressions at no charge when you order our earplugs.
If you are out of town - getting impressions at a hearing clinic or audiologist, you can expect to pay between $100 and $200, depending on where you go.
Do I need to bring anything to my audiology visit?
If you are coming to see us locally for your free impressions - you don't need to bring anything.
If you are visiting another audiologist for impressions, you’ll need to bring our Ear Impressions Guide (also provided to you via email when you place your order) to ensure your audiologist takes the your impressions to our standard of quality.
How can I make sure my ear impressions are good?
As long as your audiologist follows our impressions guide, your impressions will be great.
Please make sure to send pictures of your impressions before sending them to us for approval.
Please see our Ear Impressions Guide for details.
Can I remove the lanyard from my hearing protection?
Yes, if you ordered a lanyard with your earplugs, it’s snap-in, snap-out, so you can easily remove it while keeping the earplugs secure.
Can I order custom earplugs for someone else?
Yes, you can! We offer gift cards for custom earplugs or dollar amounts, which you can easily and quickly send directly to them. Great for unique last-minute gifts!
How do I use my custom-fit earplugs?
We’ll include instructions with your order, and we also provide online instructions. If you need help, you’re welcome to visit us for an appointment, and we’ll walk you through it.
You can check out the Custom Earplugs Instruction page here.
How do I clean my earplugs?
Use a damp wipe or cloth to clean your earplugs. If you want to remove the filters, you can wash the earplugs with hot water, but avoid immersing the filters in water.
You can check out the Custom Earplugs Instruction page here.
What if I lose one of my custom earplugs?
We offer a 40% discount on replacements within one year. If you’d like a different color, just order from the website or contact us for a special friends discount.
Can I request my name to be engraved on my earplugs?
Sorry, we don’t offer engraving on earplugs.
How should I carry my earplugs?
Your earplugs will come with a secure, travel-friendly case that fits easily in your pocket.
Are the filters replaceable?
Yes, all filters are interchangeable and replaceable. You can add extra filters anytime and even for different different filters for specific uses.
Can I request my own color combination?
Yes! You can request any 2- color combination by leaving a note in the special request area when placing your order. We’ll let you know if it’s possible.
Will custom earplugs work for me if I have Cauliflower ears or small ears ?
Yes, all of our custom earplugs work for all ear shapes and sizes, including cauliflower ear.
Can children use custom earplugs?
Yes, all of our earplugs are kid-friendly and safe for children.
How sustainable are Vancouver Custom Earplugs?
Our custom earplugs are designed to last for 4-5 years or more, which means less waste compared to disposable foam or latex earplugs.
Why are Vancouver Custom Earplugs more eco-friendly?
Our custom earplugs are washable and reusable, helping reduce the waste from disposable earplugs that end up in landfills.
What are your custom earplugs made of?
All of our earplugs are made from medical-grade, durable silicone that’s biocompatible and skin-friendly.
