What to Expect at Your Visit

Our Burnaby and Surrey offices are by appointment only. This 30-minute visit is for people exploring custom earplugs, customers who need impressions for an order, and anyone returning for help with the fit of a pair they own. You’re welcome to come in before buying—there’s no charge to explore your options and no obligation to purchase.

  • Explore your options

    Talk with a licensed hearing professional about where you’ll use your earplugs and what fit and protection will work best. There’s no charge to come in and no obligation to buy.

  • Get ear impressions

    Book impressions for a new or existing order. While the silicone is in your ears, you can hear how a seal changes the sound around you. Bring your current earplugs if you’d like to compare.

  • Get help with the fit

    If impressions are part of your visit, this short video shows what the process looks like.

What to expect

See How Ear Impressions Work

If impressions are part of your visit, this short video shows what the process looks like.

Getting Ear Impressions